Shipping policy
📦 Shipping Policy
At The Rich Card, we are committed to delivering your luxury metal cards quickly, safely, and securely. Please read our shipping policy carefully to understand how we process and ship your orders.
🕒 Order Processing Time
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Standard Processing Time: 2–4 working days after receiving full or advance payment and finalizing your design.
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Custom Orders: May take 5–7 working days depending on complexity and volume.
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You will receive a mockup before production for approval.
🚚 Shipping Methods
We ship orders using trusted courier services such as:
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TCS (for local orders within Pakistan)
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Leopard Courier
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DHL / FedEx (for international deliveries)
🌍 Shipping Destinations
We ship nationwide in Pakistan and to selected international countries. International shipping charges will be calculated separately based on your location.
💰 Shipping Charges
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Local Delivery: Rs. 0 – Rs. 800 (depending on location and urgency)
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International Delivery: Charges range from Rs. 10,000 – Rs. 15,000, depending on destination and courier rates.
👉 Exact delivery charges will be shared after you confirm your order.
📦 Delivery Time
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Within Pakistan: 2–5 business days after dispatch
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International: 7–12 business days (depending on customs and courier delays)
❗ Important Notes
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Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect address or contact information.
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Any customs duties or taxes for international orders will be the customer’s responsibility.
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If your shipment is delayed due to customs clearance, we will keep you informed with regular updates.
📦 Tracking
You will receive a tracking number via WhatsApp or email once your order is dispatched. You can use this to monitor your parcel’s journey.
📩 Questions or Concerns?
If you have questions regarding shipping times, courier options, or tracking your order, feel free to contact us:
📱 WhatsApp: +92 322 2290008
📩 Email: support@therichcard.com